Terms (of use) and Conditions

Welcome to THE TURV SHOP, a trademark under Freeda Kol Ltd. These terms and conditions govern your use of our ecommerce website and any services offered through the site. By accessing or using the site, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use the site.

  1. DEFINITIONS In these terms and conditions, the following definitions shall apply: a) “Site” means the ecommerce website known as THE TURV SHOP. b) “Freeda Kol Ltd” means the registered company that owns and operates THE TURV SHOP, with company registration number 13342169. c) “Customer” means any person who uses the site to purchase goods or services. d) “Goods” means any products or items available for purchase on the site, including gym and fitness accessories, yoga equipment, sports and training equipment and accessories, and electric scooters. e) “Services” means any services offered through the site, including but not limited to delivery, returns, and customer support. f) “User” means any person who uses the site, including both customers and visitors. g) "TurvFIT" means the official brand name of gym and fitness accessories, and "Turvins Wheels" means the official brand name of electric scooters.

  2. ACCEPTANCE OF TERMS AND CONDITIONS By accessing or using the site, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use the site.

  3. SITE ACCESS AND USE a) Access to the site is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide on the site without notice. b) You are responsible for ensuring that all persons who access the site through your internet connection are aware of these terms and conditions and that they comply with them. c) We reserve the right to restrict access to certain areas of the site or the entire site, at our discretion and without notice. d) You are responsible for making all arrangements necessary for you to have access to the site, including but not limited to internet connection and software.

  4. INTELLECTUAL PROPERTY a) All content on the site, including but not limited to text, graphics, logos, images, and software, is the property of Freeda Kol Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws. b) You may not use any content on the site without the express written permission of Freeda Kol Ltd. c) You may not copy, reproduce, distribute, transmit, modify, or create derivative works from any content on the site. d) All trademarks, service marks, and trade names used on the site are the property of Freeda Kol Ltd or their respective owners and may not be used without the express written permission of the owner.

  5. PURCHASING GOODS AND SERVICES a) The site allows you to purchase goods and services offered by Freeda Kol Ltd. b) All purchases made through the site are subject to these terms and conditions and any additional terms and conditions provided on the site. c) By making a purchase through the site, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into a binding contract. d) All prices on the site are in British pounds and are inclusive of VAT, where applicable. e) Payment for goods and services may be made through the site using the payment methods specified on the site. f) We reserve the right to cancel any order for any reason, including but not limited to the unavailability of goods, errors in pricing or product information, or suspected.

  6. TERMS OF SALES OF GOODS a) By placing an order through the site, you are offering to purchase goods from Freeda Kol Ltd, subject to these terms and conditions. b) All orders are subject to availability and confirmation of the order price. c) Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. d) In order to contract with Freeda Kol Ltd, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Freeda Kol Ltd retains the right to refuse any request made by you. e) When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card. f) We reserve the right to cancel any orders that are suspected of being fraudulent.

  7. FRAUD POLICY a) Freeda Kol Ltd takes fraud very seriously and is committed to preventing fraudulent transactions on the site. b) We may use third-party services to detect and prevent fraudulent transactions, and we reserve the right to cancel any orders that we suspect are fraudulent or constitute an unauthorized or illegal transaction. c) If we suspect that an order is fraudulent, we may ask for additional information from the customer to verify their identity and the authenticity of the order. d) We reserve the right to take legal action against any customer who commits fraud or engages in any other illegal activity on the site. e) We reserve the right to report any suspected fraudulent activity to the relevant authorities.

  8. RETURNS POLICY a) If you are not satisfied with your purchase, you may return the goods to us within 14 days of receipt, provided that the goods are in their original condition and packaging and have not been used or worn. b) In order to return goods, you must first contact us at cs@turvshop.com to request a return authorization number. c) We will not accept returns without a valid return authorization number. d) Customers are responsible for the cost of returning goods to us, unless the goods are faulty or damaged. e) If goods are faulty or damaged, we will arrange for a replacement or refund, as appropriate. f) Refunds will be processed within 14 days of receipt of the returned goods, using the same method of payment used for the original purchase. g) This returns policy does not affect your statutory rights.

  9. LAW AND JURISDICTION a) These terms and conditions are governed by the laws of England and Wales. b) Any disputes arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Thank you for choosing THE TURV SHOP. If you have any questions or concerns, please contact us at cs@turvshop.com
    Back to blog